Privacy Policy
Last updated: February 18, 2026
Guitar Super System ("we," "us," or "our") operates the Guitar Super System mobile application (iOS and Android) and website (collectively, the "Service"). This Privacy Policy describes how we collect, use, and share information when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (stored securely using industry-standard hashing)
Subscription & Payment Information
When you subscribe through the Apple App Store or Google Play Store, your payment is processed entirely by Apple or Google. We do not collect, store, or have access to your credit card number, bank account, or other financial information. We receive a confirmation of your subscription status from the respective platform.
If you subscribe through our website, payment is processed by our third-party payment processor. We do not store your full payment details on our servers.
Usage Data
We automatically collect information about how you use the Service, including:
- Courses and lessons viewed
- Video playback progress and watch history
- Features used (favorites, search queries)
- Device type, operating system, and app version
- IP address and general location (country/region level)
- Crash reports and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service, including video streaming and course access
- Track your learning progress (continue watching, completed lessons)
- Manage your account and subscription status
- Send important notifications about your account or the Service
- Improve and optimize the Service based on usage patterns
- Diagnose technical issues and fix bugs
- Respond to your support requests
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Cloud hosting (Microsoft Azure), analytics, and email services that help us operate the Service
- Apple and Google: For subscription verification and management
- Legal requirements: If required by law, court order, or governmental authority
4. Data Storage & Security
Your data is stored on secure servers hosted by Microsoft Azure in the United States. We use industry-standard security measures including encryption in transit (TLS/SSL) and secure authentication to protect your information. However, no method of electronic transmission or storage is 100% secure.
5. Your Rights & Choices
You can:
- Access your data: View your account information within the app settings
- Update your information: Edit your profile details at any time
- Delete your account: Contact us to request deletion of your account and associated data
- Manage subscriptions: Cancel or modify your subscription through the Apple App Store, Google Play Store, or your account settings
6. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
7. Third-Party Links
The Service may contain links to third-party websites or services (such as YouTube). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: